Ground Shipping
3–5 business days anywhere in the continental US. $7 flat — free on orders over $50.
Ships via FedEx or USPS, whichever gets there faster for your zip.
Fast.Honest.Free over $50.
Here’s exactly how TONGUE TIED gets to your door — times, costs, what happens if a can shows up dented, and everything in between.
013–5Business days
02$50Free shipping threshold
0348hOrder processing
04USContinental delivery
01
Times & Costs
What it costs. How long it takes.Expedited (2-Day)
$18 flat. Place your order before 1pm PT on a weekday and it ships the same day.
Weekends don’t count — an order placed Friday night goes out Monday.Overnight
$35 flat. Next business day by end of day. Order by 12pm PT on a weekday.
Processing Time
We typically pack and ship within 48 hours of your order. You’ll get a tracking email the moment it leaves the warehouse.
02
Where We Ship
And where we don’t — yet.Continental US
All 48 contiguous states. No surcharges, no surprises.
Alaska & Hawaii
Shipping available — flat $25 for ground, 7–10 business days. Free-shipping threshold doesn’t apply to AK / HI orders.
International
Not yet. TONGUE TIED is US-only for now. We’re working on Canada next — drop your email at checkout and we’ll tell you the day it’s live.
PO Boxes & APO/FPO
Yes to both. Delivery times may run a little longer through the USPS network.
03
If Something Goes Sideways
Broken cans, missing boxes, the usual.Damaged in Transit
Cans get dented occasionally — trucks are not gentle. If your order arrives compromised, email us a photo within 14 days and we’ll replace the affected items free of charge.
Lost or Stolen Packages
If tracking says delivered but your box didn’t show up, check with neighbors and the building office first. If it’s still missing after 48 hours, we’ll file a claim and send a replacement.
Returns
Didn’t love it? We’ll refund your first order within 30 days, no questions asked. No need to ship the cans back — just tell us what didn’t work and we’ll refund.
First-time buyers only. After that, all sales are final unless the product is damaged.Wrong Item
We mis-picked? Our fault. Send a photo of what you got and we’ll ship the right one on our dime.
Something Weird?Order lost, late, or showing up roughed up?
Order lost, late, or showing up roughed up?
We’ll make it right.
Email us with your order number. No forms, no hoops — we’ll replace or refund, fast.